Who We Are
Ariadna is much more than a concierge services. We see our business as an extension of our clients’ family, their partnership or a company. All of our clients’ arrangements are bespoke and our service is therefore highly personalised. Our core philosophy is that your problems are our problems, your requirements ours. To deliver on time, first time but always providing measurable value. We do more, go further and understand you better than other concierge services. We are not a call centre or a remote presence, we are real people at your side. We are different and we understand the importance of getting it right. On time. First time.
For Families
Ariadna acts for a number of families and individuals living in London or visiting London on a regular basis. In simple terms we act as a member of the family carrying out whatever task that may be required. This can range from relocating from abroad to picking up shirts from the dry cleaners, from arranging insurance to placing children in schools.
No task is too large or too small. Above all we understand the demands of our clients’ lives and that arrangements may need to be fluid but that demands are met at the right cost. Value is all important.
Service
- Travel arrangements worldwide
- Property sourcing and renovation
- Property management
- Project management
- Household management
- PA assistance
- Country relocation
- Events planning worldwide
- Sourcing exclusive gifts
- Sourcing tour guides
- Health, Household, Travel insurance
- Insurance claim handling
- Tickets and access to VIP events
- Restaurant reservations
- Any emergencies
For Students
When it comes to children Ariadna understand how difficult it is to be geographically distant. Students of any age can find it difficult adapting to being at school or university in another country but Ariadna seeks to act in loco parentis, to be your eyes and ears in the UK and to provide the type of support you would like to provide yourselves.
Whether your child is 11 or 18 you still worry about them if they are away from home without you. We at Ariadna understand what it is to be a parent and our services for children and young adults with parents overseas go beyond performing tasks.
We place ourselves in your position with understanding and responsibility. Ariadna’s real difference is that we are staffed by a highly professional, experienced but relatively young team. We have children of our own and understand what it’s like when your loved ones are far from home. Your problems are our problems and we seek to act as you would, in your children’s best interests.
Service
- Sourcing schools and universities worldwide
- Students chaperone
- Guardianship for boarders
- Communication with the school
- Communication with the children
- Exeat weekends
- Underage travel
- Parents visits
- Day to day issues
- Any Emergencies
- School supplies
- Private tutors
For Corporate
Our corporate services are aimed at partners and key individuals within the company. Beyond this we are available to assist overseas visitors and selected clients. The services we offer are far reaching and flexible. We like to think we have dealt with most scenarios but when we encounter new demands we aim to exceed expectations.
Service
- Comprehensive business or vacation itineraries
- Bespoke weekend breaks
- Worldwide access to exclusive restaurants
- and entertainment venues
- Worldwide access to exclusive rates for leading hotels
- Corporate gift sourcing
- Transfers, VIP arrival services and tour guides
- Urgent medical attention when travelling
- Emergency response (lost passport, lost luggage, accidents or incidents)
- Dealing with international visa requirements (incl. student visas)
- Entertainment and comprehensive local information for visiting spouses and families
- Team building exercises and events
- Access to exclusive and one-off worldwide events (sport, art, music i.e. Wimbledon, Ascot, Frieze, Sadler’s Wells)
Testimonials
“When our London property was flooded Ariadna took care of everything – plumbers, insurance, contractors, even fresh flowers when we came to view.”
“Thank you to you and your team for all you did for David and Will. They thoroughly enjoyed their weekend in Milan at Berretta Factory and were effusive in their praise for all your arrangements.”
“One of the most amazing experiences of my life. Being at a World Cup final was fabulous but seeing Moscow as an insider was magnificent. Loved it, thank you.”
“Thank you for organising the fantastic shooting event at Noble Field Sports. Our mixed ability group were all made very welcome and our American guests received a real taste of English Country life. Our warmest regards.”
“My partner and I had the best trip to Paris. From the private driver to the “skip the line” tickets, you made it happen. Best of all, you knew better places than the concierge at the Peninsula and could get us tables.”
“When my apartment was flooded, Olga and her team found me an alternative accommodation, arranged storage and then pursued the landlord for compensation. They are proactive and tenacious, a real friend in times of trouble.”
“There were just lots of little things I couldn’t find time for. Seb came to my house, we went through a list and by Friday the front door had been repainted, light bulbs changed, carpets cleaned and my watch strap changed. It’s made all the difference!”
“Thank you for making my birthday in Ibiza the best yet. Formentera was amazing and hassle free, VIP everywhere, couldn’t be better.”
“I thought the tour of the D day landings in Normandy would be the highlight but my whole London experience went far beyond my expectations, I am so grateful. From the very experienced local guide in Southwark to the majesty of the museums, I was blown away. Thank you doesn’t cover it.”
“Ariadna have been valuable in assisting me in my house purchase. There was a lot to coordinate and you just got it done. I can pay no higher compliment.”
"We see ourselves as an extension of our clients’ family or their business. Their problems are our problems, we share a common aim, to make life better by getting it right on time, first time"
Founder and CEO Ariadna Concierge Ltd